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USA Computer Services Blog

USA Computer Services has been serving small and medium sized businesses since 2012, providing IT Support such as technical helpdesk support, computer support and consulting.

Torrey M. Browne is the Founder and CEO of USA Computer Services who set out on a mission to create customized solutions for small to medium sized business that not only saved them money, but increased productivity and profitability through the better use of technology they have already purchased but are not using to its full potential.

He quickly found that many "IT Service Providers" just simply did not have their clients' best interest in mind but instead were trying to line their pockets with money instead. At USA Computer Services, our clients always come first, in fact, it's backed up by a 100% satisfaction guarantee*.

*THERE IS NO SMALL PRINT IN THIS GUARANTEE!!!!!

If you're not happy with the quality or level of IT support you are currently receiving, give us a call at 704-665-1619, email me directly  or fill out any form on our website for more information. We have tons of free educational information on our website for you to download, and you'll never be hassled by a pushy salesman, that I'll guarantee you as well.

Torrey M. Browne
President & CEO
USA Computer Services, LLC

Is Your Team Truly Proficient in Your Business Technology?

Is Your Team Truly Proficient in Your Business Technology?

Today’s workforce is more digitally fluent than ever. Smartphones, cloud apps, instant communication; it's all second nature to most of us. The question becomes, does this everyday agility in using technology automatically translate into mastering the specific, often complex, technology your business relies on? Today, we will go into this very topic. 

There's a crucial difference between general technology use and optimized business technology application. We specialize in proactive business technology support, and we've seen firsthand that even the most tech-savvy individuals benefit immensely from targeted training on the tools and protocols unique to their workplace. This isn't just about fixing problems; it's about unlocking efficiency for every team member to contribute.

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Cybersecurity Lessons From an NFL Draft Day Prank

Cybersecurity Lessons From an NFL Draft Day Prank

Sometimes, a real-world event vividly illustrates the importance of digital security basics. The recent NFL draft provided just such a case, involving an unlocked iPad, a prank call, and significant consequences.

The story centers around Shedeur Sanders, a highly anticipated draft prospect, and Jeff Ulbrich, the Atlanta Falcons' Defensive Coordinator. To maintain security during the draft, prospects use special phone numbers known only to NFL teams. Ulbrich had this sensitive contact list stored on his iPad.

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What Happens When You Implement AI for Business?

What Happens When You Implement AI for Business?

You can’t run a business these days without hearing about how AI is changing the technology landscape and what that means for your organization. It gives SMBs like yourself some serious power, often enough to do more complex tasks that it couldn’t otherwise do without significant time and effort investments. But sometimes it’s more about the easy wins, so that’s what we’re covering today: the simple ways your organization can shift operations with AI.

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Adjusting Your Business IT Approach Can Bring Greater Outcomes

Adjusting Your Business IT Approach Can Bring Greater Outcomes

Is your business technology a tangled web of frustrations? You're certainly not navigating this digital dilemma alone. We frequently hear from organizations grappling with sluggish networks, outdated software that feels like a relic from the dial-up era, and the ever-present anxiety of safeguarding crucial business data.

This technological turbulence doesn't have to be your reality. Today, we're charting a course to help you reconstruct your IT infrastructure from the ground up, paving the way for smoother operations and greater peace of mind.

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A Quick Introduction to the Drives in Microsoft Windows

A Quick Introduction to the Drives in Microsoft Windows

Windows is, for the most part, the default operating system you can expect to see in a business setting. That said, some owners have never used a Windows computer before, instead using a simple Chromebook or a Mac. Still, it’s good to know how Windows works, especially since it seems there’s a significant gap in knowledge.

Today, we’re exploring how the different drives on Windows PCs work so you can make better use of your workplace tools.

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How Your Business Can Implement Better Cybersecurity Training Practices

How Your Business Can Implement Better Cybersecurity Training Practices

Cybersecurity isn’t the most fun thing to talk about, but it’s still important. This is especially for your employees who are on the front lines, the most likely folks to encounter threats during their day-to-day tasks. Today, we want to cover how your business can build better cybersecurity training practices that can keep your business secure for the long haul.

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Dark Web Monitoring Shouldn’t Be an Afterthought

Dark Web Monitoring Shouldn’t Be an Afterthought

There are a lot of sketchy parts of the Internet, but the sketchiest of all might be the Dark Web. Located on a part of the Internet that search engines don’t index and inaccessible to most web browsers, the Dark Web is a place where cybercriminals thrive. It’s a place where stolen data is put up for sale, and if you’re not careful, your business could be next.

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How to Break the “Who Cares” Mindset

How to Break the “Who Cares” Mindset

More often than not, you have an employee on staff who rolls their eyes whenever you have to send out another cybersecurity email or reminder. This “who cares” mindset is dangerous and can infect your business in a profoundly disturbing way. Today, we want to get into why this “who cares” mindset is so dangerous and what’s really at stake when you have an employee who can’t get on board with your security policies.

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Learn How Resilience is Reshaping the Cybersecurity Landscape

Learn How Resilience is Reshaping the Cybersecurity Landscape

While the goal of cybersecurity is always to prevent threats from taking advantage of your infrastructure, this is becoming more and more challenging as time wears on and threats evolve to changes in cybersecurity discourse. A recent podcast episode from Illumio, “Trust & Resilience: The New Frontlines of Cybersecurity,” explores how trust has become a vulnerability that attackers exploit in new and creative ways. How can cybersecurity as an industry pivot in response to this trend?

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Everything You Need to Know About Business Tech Updates

Everything You Need to Know About Business Tech Updates

While technology is an important part of your business, it shouldn’t be distracting you from carrying out your company’s mission. Indeed, it can be difficult to stay up-to-date on the latest practices and solutions, and it can feel impossible to keep up. While you could adopt the “good enough” policy that many businesses settle for, we think you should take a different approach—one that will make you impossible to compete with if carried out appropriately.

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Learn more about what USA Computer Services can do for your business.

Headquarters:
525 North Tryon St. #1600
Charlotte, NC 28202

Additional Location:
859 Willard St #400
Quincy, MA 02169
Additional Location:
60 State Street #700
Boston, MA 02129