USA Computer Services Blog

Today’s workforce is more digitally fluent than ever. Smartphones, cloud apps, instant communication; it's all second nature to most of us. The question becomes, does this everyday agility in using technology automatically translate into mastering the specific, often complex, technology your business relies on? Today, we will go into this very topic. 

There's a crucial difference between general technology use and optimized business technology application. We specialize in proactive business technology support, and we've seen firsthand that even the most tech-savvy individuals benefit immensely from targeted training on the tools and protocols unique to their workplace. This isn't just about fixing problems; it's about unlocking efficiency for every team member to contribute.

Sometimes, a real-world event vividly illustrates the importance of digital security basics. The recent NFL draft provided just such a case, involving an unlocked iPad, a prank call, and significant consequences.

The story centers around Shedeur Sanders, a highly anticipated draft prospect, and Jeff Ulbrich, the Atlanta Falcons' Defensive Coordinator. To maintain security during the draft, prospects use special phone numbers known only to NFL teams. Ulbrich had this sensitive contact list stored on his iPad.

You can’t run a business these days without hearing about how AI is changing the technology landscape and what that means for your organization. It gives SMBs like yourself some serious power, often enough to do more complex tasks that it couldn’t otherwise do without significant time and effort investments. But sometimes it’s more about the easy wins, so that’s what we’re covering today: the simple ways your organization can shift operations with AI.

Is your business technology a tangled web of frustrations? You're certainly not navigating this digital dilemma alone. We frequently hear from organizations grappling with sluggish networks, outdated software that feels like a relic from the dial-up era, and the ever-present anxiety of safeguarding crucial business data.

This technological turbulence doesn't have to be your reality. Today, we're charting a course to help you reconstruct your IT infrastructure from the ground up, paving the way for smoother operations and greater peace of mind.

Windows is, for the most part, the default operating system you can expect to see in a business setting. That said, some owners have never used a Windows computer before, instead using a simple Chromebook or a Mac. Still, it’s good to know how Windows works, especially since it seems there’s a significant gap in knowledge.

Today, we’re exploring how the different drives on Windows PCs work so you can make better use of your workplace tools.

Cybersecurity isn’t the most fun thing to talk about, but it’s still important. This is especially for your employees who are on the front lines, the most likely folks to encounter threats during their day-to-day tasks. Today, we want to cover how your business can build better cybersecurity training practices that can keep your business secure for the long haul.

There are a lot of sketchy parts of the Internet, but the sketchiest of all might be the Dark Web. Located on a part of the Internet that search engines don’t index and inaccessible to most web browsers, the Dark Web is a place where cybercriminals thrive. It’s a place where stolen data is put up for sale, and if you’re not careful, your business could be next.

More often than not, you have an employee on staff who rolls their eyes whenever you have to send out another cybersecurity email or reminder. This “who cares” mindset is dangerous and can infect your business in a profoundly disturbing way. Today, we want to get into why this “who cares” mindset is so dangerous and what’s really at stake when you have an employee who can’t get on board with your security policies.

While the goal of cybersecurity is always to prevent threats from taking advantage of your infrastructure, this is becoming more and more challenging as time wears on and threats evolve to changes in cybersecurity discourse. A recent podcast episode from Illumio, “Trust & Resilience: The New Frontlines of Cybersecurity,” explores how trust has become a vulnerability that attackers exploit in new and creative ways. How can cybersecurity as an industry pivot in response to this trend?

While technology is an important part of your business, it shouldn’t be distracting you from carrying out your company’s mission. Indeed, it can be difficult to stay up-to-date on the latest practices and solutions, and it can feel impossible to keep up. While you could adopt the “good enough” policy that many businesses settle for, we think you should take a different approach—one that will make you impossible to compete with if carried out appropriately.