Your IT Support Experts

We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.

Free Consultation

Interested in seeing what we can do for your business? Contact us to see how we can help you! Sign Up Today

  

USA Computer Services Blog

USA Computer Services has been serving small and medium sized businesses since 2012, providing IT Support such as technical helpdesk support, computer support and consulting.

Torrey M. Browne is the Founder and CEO of USA Computer Services who set out on a mission to create customized solutions for small to medium sized business that not only saved them money, but increased productivity and profitability through the better use of technology they have already purchased but are not using to its full potential.

He quickly found that many "IT Service Providers" just simply did not have their clients' best interest in mind but instead were trying to line their pockets with money instead. At USA Computer Services, our clients always come first, in fact, it's backed up by a 100% satisfaction guarantee*.

*THERE IS NO SMALL PRINT IN THIS GUARANTEE!!!!!

If you're not happy with the quality or level of IT support you are currently receiving, give us a call at 704-665-1619, email me directly  or fill out any form on our website for more information. We have tons of free educational information on our website for you to download, and you'll never be hassled by a pushy salesman, that I'll guarantee you as well.

Torrey M. Browne
President & CEO
USA Computer Services, LLC

Stop Asking "What Happened?" and Start Asking AI "What's Next?"

Stop Asking "What Happened?" and Start Asking AI "What's Next?"

When the time comes that you have to make a big decision—one that could have some significant impact on your business, for instance—what does your thought process look like? Do you rely on data, or do you rely on what your gut tells you?

If it’s the latter, you’re literally relying on your least accurate information and hoping that you get the most beneficial outcome. Instead, why not rely on the other, quantitative and confirmed data your business has collected over the years and pair it with the analytical prowess of AI tools?

0 Comments
Continue reading

Upgrade to Windows 11 Now

Upgrade to Windows 11 Now

It’s official; Windows 10 is no longer supported by Microsoft. It was an incredibly popular operating system, which might give you a certain level of hesitation to move on and upgrade to Windows 11, but we want to urge you to do so now rather than later. Let’s take a look at your options and which one is best for your business.

0 Comments
Continue reading

Why AI's Biggest Upgrade is... You!

Why AI's Biggest Upgrade is... You!

We’ve all been given an impression of what artificial intelligence is or will ultimately become through pop culture. HAL 9000, Skynet, Ultron, and M3GAN each show their own form of calculated malice. 

However, in reality, the true potential of AI is more in line with the likes of Rosie the Robot, JARVIS, R2-D2, or Data, helpful companions who assist their cohort in generating ideas or completing tasks, often leaning on the soft skills that have been so valued in human relationships, things like curiosity, empathy, and resilience. Let’s consider how we can embrace these soft skills and better utilize the tool at hand.

Tags:
0 Comments
Continue reading

A Great IT Project Manager is Worth It

A Great IT Project Manager is Worth It

Your IT project manager is the centerpiece at the proverbial table of project implementation. Without one, your project will be much more likely to fail, or at least more likely to get done incorrectly or inefficiently. Today, we want to break down some of the qualities that make for a great project manager and how you can find the right one for your business.

0 Comments
Continue reading

Illuminating the Concept of the Dark Web

Illuminating the Concept of the Dark Web

Let’s say, for a moment, that somewhere out there is a diligent employee—John—who works for a small business. While John means well, he has the unfortunate habit of using the same password for everything… including the marketing tool his employer has him sign up to use.

A year or two goes by. The company hasn’t touched that marketing tool in months. John has completely forgotten he has an account with it. Meanwhile, that tool experiences a significant data breach, and suddenly, the credentials to almost everything John has ever accessed are now available on the dark web.

0 Comments
Continue reading

Tip of the Week: How to Use Google Forms

Tip of the Week: How to Use Google Forms

Sometimes the best technology solutions will fly under your radar, and depending on your company’s preferred productivity suite, you might already have tools that are being underutilized. One such tool is Google Forms. Today, we’ve got a step-by-step guide that shows you how to create a Google Form for a variety of purposes.

0 Comments
Continue reading

A Small Business Owner's Guide to Understanding and Preventing Ransomware

A Small Business Owner's Guide to Understanding and Preventing Ransomware

How much would you be willing to pay to keep all of your business’ records from being locked away, or to keep them off the dark web? Hundreds? Thousands? More?

This is precisely what cybercriminals rely on when they infect businesses just like yours with ransomware. Let’s talk about ransomware a bit: what it is, why it’s so effective, and (most importantly) how to keep it from dragging your business down.

0 Comments
Continue reading

The Absolute Basics of Data Backup

The Absolute Basics of Data Backup

How much data do you think your business stores? How much of that data does your business need to operate? Regardless of your answers to these questions, one thing is for certain: you need to take action to ensure your business’ data is never put in harm’s way needlessly. It should be able to survive in the face of great adversity, whether it’s from a fire, weather incident, cyberattack, or simple user error.

0 Comments
Continue reading

3 Ways the Right Technology Can Fuel Your Company’s Success

3 Ways the Right Technology Can Fuel Your Company’s Success

You want your company’s technology to aid your employees in getting their work done, not hinder their ability to be productive. This might seem like a logical statement, but you’d be surprised by how many businesses struggle with implementing the right technology for the right job. If you want to increase employee morale, build a better company culture, and boost productivity, your company should consider the following technologies for the employee experience.

0 Comments
Continue reading

3 Ways an Intranet Can Revolutionize Your Operations

3 Ways an Intranet Can Revolutionize Your Operations

There are countless moving parts for any business, and if you don’t keep your operations organized, you could quickly find yourself losing grasp of your business in the worst ways. SMBs might use instant messaging, shared drives, and endless email chains to communicate internally, but there’s a better, less clunky solution. We’re looking into the intranet, a digital hub for your business that offers several benefits.

0 Comments
Continue reading

Customer Login

Contact Us

Learn more about what USA Computer Services can do for your business.

Headquarters:
525 North Tryon St. #1600
Charlotte, NC 28202

Additional Location:
859 Willard St #400
Quincy, MA 02169
Additional Location:
60 State Street #700
Boston, MA 02129