USA Computer Services Blog

One of the inevitabilities of starting and operating a successful business is that your IT infrastructure will eventually outgrow itself. While you might have been able to start operations with just a couple of people, the same network that used to work just fine is likely bowing under the stress of additional employees and workstations. If you want to build a sustainable and reliable infrastructure, it’s best that you rely on experts who can help your company stay as competitive as possible, regardless of how much you grow.

Not all artificially intelligent tools are built the same. One disparity that can make all the difference is whether a particular tool you and your team use is public or private.

Let’s dive into the distinction and why it matters so much.

In IT services, we often use the iceberg analogy to describe the Internet. The Surface Web, the sites you browse daily, is just the 10 percent visible above the waterline. Below that lies the Deep Web,  and at the murky bottom is the Dark Web.

For a business owner, the Dark Web isn’t just a concept from a spy movie; it is a sophisticated, unregulated marketplace where your company’s data is the primary commodity (and target). If your information is down there, it’s not a matter of if someone will use it, but when.

Let’s assume that, as a responsible business owner, you’ve established standard operating procedures for your employees to follow—including the tools they can officially use in the course of their tasks. That said, there is always the chance that someone encountered an issue and independently investigated and “fixed” it.

If anyone is using an unapproved tool or an external account to access and manipulate your business data, you have a problem… a problem known as shadow IT.

Antivirus is great and all, but it’s important in business to acknowledge that not all solutions you implement are equal. What seems like a good deal could actually put your business at risk. If your antivirus isn’t reliable, you can’t continue with business with the assurance that everything will be okay.

Let’s say, for a moment, that somewhere out there is a diligent employee—John—who works for a small business. While John means well, he has the unfortunate habit of using the same password for everything… including the marketing tool his employer has him sign up to use.

A year or two goes by. The company hasn’t touched that marketing tool in months. John has completely forgotten he has an account with it. Meanwhile, that tool experiences a significant data breach, and suddenly, the credentials to almost everything John has ever accessed are now available on the dark web.

How much would you be willing to pay to keep all of your business’ records from being locked away, or to keep them off the dark web? Hundreds? Thousands? More?

This is precisely what cybercriminals rely on when they infect businesses just like yours with ransomware. Let’s talk about ransomware a bit: what it is, why it’s so effective, and (most importantly) how to keep it from dragging your business down.

Here’s a fun thought experiment; can your team identify phishing scams and respond to them appropriately? It’s a skill that must be learned if you want your organization to be successful and safe. Today, we’re taking a look at the three big signs you’re looking at a phishing scam (and what to do about it).

Ransomware seems to be everywhere. One can hardly turn on the news without hearing about a new ransomware attack—and that’s just the ones that hit the news cycle, not to mention the smaller ones that are either hidden by the companies or not considered newsworthy. Meanwhile, businesses are urged to invest in more security tools and IT-themed acronyms than ever. Is all this investment actually worth it? Is ransomware actually as significant a threat as it is made out to be?

The truth is, it isn’t. If anything, it’s even worse.

There is a seemingly infinite number of cybersecurity threats out there, but there are few threats more dangerous than ransomware. If a business hasn’t taken precautions against it, ransomware can (and will) find ways to extort money, hold data hostage, and threaten that organization’s continuity. Today, we want to cover what ransomware does, what you need to do to prevent it, and what to do if you’re attacked.

The more IT you use, the more conscientious you have to be to ensure that an action you—or your staff—takes doesn’t unwittingly put your business at risk. Today, we’ll go through some ways for you to do your best to stay secure. Let’s get started.

You want to make network security one of your top priorities, especially these days when you can hardly go online without feeling like someone’s trying to take advantage of you. The password still plays a dominant role in network security, but the fact remains that it’s only one credential that hackers need to target you. Instead of depending on the password, more businesses are shifting to two-factor authentication, or 2FA.

Scams are often so convincing that it’s difficult for even experienced individuals to detect them, but why is this the case? It all boils down to human psychology. Modern security training can help you identify these telltale signs, but it doesn’t really explain the why of things. That’s what we’re out to explore today.

Ransomware is bad, and you can’t take any chances with it if you want to keep your business safe. Understand that it might seem like we’re exaggerating, but we’re not; ransomware really is as bad as it comes, and when you’re faced with double or even triple extortion, you’ll be put in a tough spot that no business owner wants to find themselves in. Today, we want to cover what these terms are and why they’re so bad.

You've heard the saying, "A man's home is his castle." When it comes to your business, that comparison is even more fitting. Your business is your livelihood, your stronghold, and it deserves the strongest defenses.

Just like a medieval castle was built to keep threats out, your business' security needs to have an all-encompassing strategy. That’s why it is absolutely necessary to implement cybersecurity measures that serve the same protective purpose for your business and its network.

Hope can be enough to keep you moving forward, even when the world feels heavy and dark. While it’s good to keep hope in your heart as a light to help you push onward, it’s not a very good cybersecurity strategy. Hope won’t stop a data breach, a ransomware attack, or a phishing scam, and it certainly won’t keep you safe when cybercriminals only need one slip-up from anyone in your office to ruin your day.

Nowadays, data is one of the most valuable assets we have. However, if we’re being honest, whenever we say “data,” what we’re referring to is knowledge. In this context, data has always been something that society has valued.

Consider the Library of Alexandria, widely regarded as the first library to transcend cultural prejudices and collect information from multiple civilizations. Its collection must have been breathtaking, but it isn’t around any longer. All that data, gone.

How likely is it that your business could experience similar data loss, and more critically, how prepared are you for that eventuality?

Happy Social Media Day! It’s hard to believe that social media—at least in the modern sense—has already been around for almost a quarter-century. Seriously! LinkedIn launched in 2003, and Facebook launched in 2004.

Since then, social media has become an essential business tool; however, it also provides cybercriminals with an opportunity to exploit your organization. Let’s observe Social Media Day by reviewing some simple security line items to keep your business safe while you take advantage of the capabilities social media can provide.

Mobile malware doesn’t get talked about a lot, and that’s because it’s relatively uncommon compared to others, but it’s still just as dangerous. Crocodilus, a new Trojan on the Android platform, is one such example. Today, we want to cover how you can address this new variant and avoid contact with it.

A data breach—when a company’s sensitive data, from customer details to company secrets to financial information, is exposed—certainly isn’t a good thing for any business to experience. Once an organization knows it’s happening, it’s time to go into panic mode.

While this is an understandable response, it is crucial that you are prepared with a strategy to navigate such a situation should it ever arise.