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USA Computer Services Blog

USA Computer Services has been serving small and medium sized businesses since 2012, providing IT Support such as technical helpdesk support, computer support and consulting.

3 Ways Your Business Can Offer Exceptional Technology Training and Support

3 Ways Your Business Can Offer Exceptional Technology Training and Support

Whether employees like it or not, they bear some sort of responsibility for the technology they use in the office. It’s your job as the business owner to ensure that they get the help they need to both make effective use of the technology and to do so in a way that keeps the business safe. Today, we want to look at three of the ways hiring a managed service provider can help you offer better and more consistent IT assistance for your employees.

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Stop Asking "What Happened?" and Start Asking AI "What's Next?"

Stop Asking "What Happened?" and Start Asking AI "What's Next?"

When the time comes that you have to make a big decision—one that could have some significant impact on your business, for instance—what does your thought process look like? Do you rely on data, or do you rely on what your gut tells you?

If it’s the latter, you’re literally relying on your least accurate information and hoping that you get the most beneficial outcome. Instead, why not rely on the other, quantitative and confirmed data your business has collected over the years and pair it with the analytical prowess of AI tools?

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Upgrade to Windows 11 Now

Upgrade to Windows 11 Now

It’s official; Windows 10 is no longer supported by Microsoft. It was an incredibly popular operating system, which might give you a certain level of hesitation to move on and upgrade to Windows 11, but we want to urge you to do so now rather than later. Let’s take a look at your options and which one is best for your business.

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Why AI's Biggest Upgrade is... You!

Why AI's Biggest Upgrade is... You!

We’ve all been given an impression of what artificial intelligence is or will ultimately become through pop culture. HAL 9000, Skynet, Ultron, and M3GAN each show their own form of calculated malice. 

However, in reality, the true potential of AI is more in line with the likes of Rosie the Robot, JARVIS, R2-D2, or Data, helpful companions who assist their cohort in generating ideas or completing tasks, often leaning on the soft skills that have been so valued in human relationships, things like curiosity, empathy, and resilience. Let’s consider how we can embrace these soft skills and better utilize the tool at hand.

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A Great IT Project Manager is Worth It

A Great IT Project Manager is Worth It

Your IT project manager is the centerpiece at the proverbial table of project implementation. Without one, your project will be much more likely to fail, or at least more likely to get done incorrectly or inefficiently. Today, we want to break down some of the qualities that make for a great project manager and how you can find the right one for your business.

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Headquarters:
525 North Tryon St. #1600
Charlotte, NC 28202

Additional Location:
859 Willard St #400
Quincy, MA 02169
Additional Location:
60 State Street #700
Boston, MA 02129