As people have increasingly shifted to working remotely, the importance of accessible support for their devices has risen substantially. This has led many businesses to use managed IT service providers, or MSPs, like us to provide this kind of support. To do so, we’ve invested in a series of tools collectively called remote monitoring and management software (RMM). Let’s share some of the reasons that you want an IT support provider that uses RMM to their advantage.
USA Computer Services Blog
Due to recent legislative activity, the rules and regulations that the Federal Communications Commission put in place to protect the personal data of Internet users have been struck down. This change now allows ISPs, or Internet Service Providers, to sell the browsing information of their customers to advertisers without consent--a move many consider to be a threat to net neutrality. This is what you need to know.
Managing permissions for their network is something that many organizations may only consider when it’s too late to do anything about it. This can provide outsiders with access to sensitive information that shouldn’t be seen by anyone but your employees. To learn a few lessons about user permissions, let’s look at the misfortune of PA Online, a Pennsylvania-based Internet service provider.
One of the hot topics in recent news is a concept in European courts about the "right to be forgotten." The ruling, passed in May 2014, suggests that search engines must consider requests for removal of content that is, according to ZDNet, "inadequate, irrelevant, or no longer relevant." In some circles, this ruling is seen as controversial.
Do you have pets at home? You might find it painful to leave them behind when you head to the office. You might find yourself wishing that you could bring them to your workplace with you. Well, why not? We're hearing about more companies that have implemented a pet policy that lets them bring their furry friends to the office with them.
For years, we have been watching the growing trend of mobile computing. All of us knew that one day mobile technology would overtake PC desktops, and 2014 looks to be the year when the scales finally and decisively tip in favor of mobile tech.
Two weeks ago, the National Communications Administration managed to weaken a set of malware designed to steal banking and personal credentials from unsuspecting users. They warned the world that GameOver Zeus and Cryptolocker ransomware would be back with a vengeance, and that immediate action could prevent a whole lot of pain later.
The issue of net neutrality is a hot topic in the United States, but not many people actually know what it is and how it affects their day-to-day routine. This is certainly an important topic that shouldn't be ignored, as it might very well affect all end users.
Artificial intelligence might not be a thing yet, but according to the results of a recent Turing test, it might very well be on its way toward becoming reality. A Russian team has put together a computer program named Eugene Goostman that may (or may not) be the first program to pass a Turing test.
That's right - USA Computer Services's managed IT services! We don't mean buy them outright for him, but by suggesting our services to him, you can give him the greatest gift of all: peace of mind and a whole lot more cash in his pocket. Here are four good reasons to outsource Dad's IT services.
Despite what many people think, Microsoft Word is far from a normal word processor. Microsoft has thrown all sorts of nifty new toys in there for its consumers to enjoy, such as a built-in citation machine for all of your research needs. When writing a white paper, you want to use specific examples and you want to give others credit when it is due. That's the only professional way to do it.
With the coming of spring, many people are taking the opportunity to get rid of all of the stuff they don't need anymore. As time goes on, you accumulate all sorts of junk that you probably don't even know you have. Sometimes it's a good idea to go through it all and see if you really need it - especially for your business's in-house IT department.
Smartphones that have been running Microsoft's Windows Phone 8 mobile operating system have been manufactured for over a year and a half, and in that time, Android has wrestled the title of "most popular mobile OS" away from Apple's iOS. Windows Phone 8 devices currently sit third, making up just over 3% of all the world's mobile phones. Despite its place in the market, the world's largest software company will release the first major update to their Windows 8 Phone platform in the upcoming months, and early users are saying they're really hitting the mark.
Look out, users of Windows; the Greek god of thunder is angry, and he's sent the Zeus family of malware out into the world. The one in question, GameOver Zeus, is particularly nasty. Thankfully, the Department of Homeland Security, Federal Bureau of Investigation, and Department of Justice managed to find a way to disrupt it, but that doesn't mean that GameOver Zeus is out of the game - in two weeks, the threat will return with a vengeance.
Today's home has all sorts of conveniences when it comes to security and wireless devices, such as mobile-controlled security systems, temperature gauges, and light switches. These devices can also be connected to the Internet for ease of access. You think it's safe behind passwords, firewalls, and security applications, but you're wrong. Anything that's connected is at risk - even baby monitors.
The latest technology can provide your business with increased productivity. However, not everyone sees it that way. George R. R. Martin, one of the most well-known authors of our time, would disagree. He prefers to work in the ancient realm of 1970s word processing.
Technology grows more mobile with each passing day, but the need for technical support remains the same. But, sometimes you just can't get on-site support while you are traveling. What, then, would you do if you had an urgent need for IT support, especially if your provider doesn't offer remote support?
Doge, the Internet meme of a grammatically-challenged Shiba Inu dog that prefers comic sans, is so popular that it has its own online currency called Dogecoin. The fact that Dogecoin exists may be news to you, but it's also news that Dogecoin is temporarily stopping its service after its database (the Doge Vault) was hacked.