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USA Computer Services Blog

USA Computer Services has been serving small and medium sized businesses since 2012, providing IT Support such as technical helpdesk support, computer support and consulting.

How to Navigate the Modern Threat Landscape

How to Navigate the Modern Threat Landscape

Cybercrime is a problem that is only getting worse, and as you might expect, it’s no good for business. It puts your organization in a position where it has to take steps toward securing its infrastructure, whether you like it or not. Let’s go over some of the problems associated with cybercrime and why you need to implement these measures sooner rather than later.

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Not All Malware is Created Equal

Not All Malware is Created Equal

When people talk about network security, it’s just like they are talking about any other subject, the most terrible and devastating of the bunch is all that is spoken about. In the case of malware, there is a lot of information about ransomware going around out there because it is largely the worst type of ransomware there is for any organization. Unfortunately, malware is a vast and largely misunderstood thing. Today, we thought we would briefly go through modern malware so you can identify if you are a victim or not. 

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5 Most Dangerous Strains of Ransomware, Based on How Profitable They Are for the Bad Guys

5 Most Dangerous Strains of Ransomware, Based on How Profitable They Are for the Bad Guys

There are all kinds of threats out there that can make things difficult for your business, but one of the biggest threats from this past year was ransomware. Ransomware encrypts data on the victim’s device so that it is inaccessible without the decryption key. Hackers have been successful with these extortion methods, as well as many others, yet ransomware continues to be a serious source of anxiety for businesses of all sizes and industries.

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Android-Based Malware Can Derail Your Mobile Strategy

Android-Based Malware Can Derail Your Mobile Strategy

There is such a heavy focus on malware that targets desktop PCs, laptops, and servers, but there are mobile malware types too, one of which is TangleBot, a pesky malware that hits the Android operating system. This particular threat is dangerous due to the increasing reliance on mobile technology in today’s workplace.

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3 Ways to Tell That You’ve Been Hacked

3 Ways to Tell That You’ve Been Hacked

There are many different types of hacking attacks, but those targeting your computer can either be incredibly intrusive or so low-profile that you don’t even know you’ve been infected until it’s too late to do anything about it. Let’s discuss some of the telltale signs of a hack and what you should look for to prevent or identify them.

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What to Do If Your Network is Hijacked by Ransomware

What to Do If Your Network is Hijacked by Ransomware

It’s one thing to avoid ransomware entirely, but what does a business do when it’s already within its walls? Today we are going to discuss how your business can recover from a ransomware attack, as well as measures and solutions you can implement to ensure that it doesn’t happen again.

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FoggyWeb is the Latest Malware to Wreak Havoc

FoggyWeb is the Latest Malware to Wreak Havoc

The attack on SolarWinds earlier this year caused a lot of challenges, and now that time has passed and the dust has settled somewhat, Microsoft has uncovered another type of malware associated with the attack. This one is called FoggyWeb. What does this threat do and what can we learn about it?

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ALERT: Update Your iPhone, iPad, Apple Watch, and Mac NOW.

ALERT: Update Your iPhone, iPad, Apple Watch, and Mac NOW.

If you use almost any Apple products, you’ll want to check for and apply an update that will prevent your devices from being spied on. Apple has just issued an emergency software update for a critical vulnerability that was recently discovered.

The new updates were pushed out on Monday, September 13th, 2021, and include a major security fix for the Apple iPhone, Apple iPad, Apple Watch, and Apple Mac computers and laptops.

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Ransomware is a Serious Problem… Here’s How to Deal with It

Ransomware is a Serious Problem… Here’s How to Deal with It

Ransomware has been a scourge to businesses for years now, with it unfortunately experiencing a renaissance of sorts as the COVID-19 pandemic came to the fore. With increased phishing attacks and other means of spreading ransomware now taking advantage of the ongoing situation, it is all the more important that these attempts can be identified and mitigated.

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There Isn’t Much that Is More Devastating than Ransomware

There Isn’t Much that Is More Devastating than Ransomware

Countless high-profile ransomware attacks have surfaced over the past several years, all against targets like manufacturers, pipelines, hospitals, and utility companies. Obviously, these attacks are a cause for concern, but some small businesses might make the mistake of thinking themselves too small to target. Unfortunately, this is simply not the case; we’ll help you protect your business from these devastating cyberattacks.

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Zero-Day Vulnerability Causes Major Problems for IT Providers

Zero-Day Vulnerability Causes Major Problems for IT Providers

Let’s dive into the details and see what can be learned from this ransomware attack.

What is Kaseya?

Kaseya is a software vendor that works closely with managed service providers (MSPs) to provide IT solutions. The software designed by Kaseya is meant to be used by managed service providers and large enterprises to manage and support technology across multiple networks. As reported by ZDNet, at least 40,000 companies worldwide use at least one tool created by Kaseya.

The attack in question leveraged a vulnerability in Kaseya’s VSA service, which is basically a remote monitoring and management tool. 

Since Kaseya plays such a key role in connecting IT companies to the businesses that they support, it should come as no surprise that such a ransomware attack could have profound effects on both the MSP service industry and the countless businesses that are supported by them. If your IT provider happened to use this particular software, there is a good chance that you were unlucky enough to become a victim of this attack, especially if other countermeasures weren’t in place.

The Attack’s Timeline

To give you an idea of how this attack has progressed, let’s take a look at the timeline, as it was reported by ZDNet:

  • July 2, 2021: Kaseya CEO Fred Voccola announced that the company experienced an attack against the VSA that was limited to “a small number of on-premise customers.” Voccola also urged users of the VSA service to disconnect all servers hosting the solution in an effort to prevent further infections. Kaseya informed those potentially affected by the attack, as well as shut down their own SaaS servers as a safety precaution.
  • July 3, 2021: Kaseya released a Compromise Detection Tool to help customers determine if they have been compromised by the ransomware or not. The tool analyzes the endpoint or server to see if there is any indication of compromise on the system.
  • July 4, 2021: Kaseya declared that they had become a “victim of a sophisticated cyberattack,” and brought in external security experts, including Mandiant, to aid in learning more about the attack and resolving the issue.
  • July 5, 2021: Kaseya issued the following update: "We are developing the new patch for on-premises clients in parallel with the SaaS Data Center restoration. We are deploying in SaaS first as we control every aspect of that environment. Once that has begun, we will publish the schedule for distributing the patch for on-premises customers."

The attack itself is thought to have been administered via an automated malicious software update, bypassing authentication and executing commands remotely. More information on this attack can be found in Kaseya’s briefing on the incident here.

The Takeaway

Since this particular issue was caused by a zero-day vulnerability (a previously unknown vulnerability) in a provider’s systems, it is hard to fault anyone in particular for this hack, but it does further reinforce the importance of monitoring your system for irregularities, as this attack was only uncovered as a result of such monitoring. Imagine the damage that could have been caused by this threat if it were to remain undiscovered for an extended period of time. It just goes to show that even businesses that do everything right can still become victims of ransomware attacks.

While there are countermeasures to prevent ransomware attacks and restorative measures to get back in business after being attacked, if these measures weren’t in place for a company that was a victim of the attack, things probably aren’t looking very good. 

We can’t stress enough that it is critical to have a solid backup solution in place that is regularly tested and reviewed. It’s also a good idea to have your network hardened and evaluated at least once a year to help it withstand ransomware attacks and other threats. Even if you need a second option, we’re happy to help.

Therefore, you should always take preventative measures to ensure that ransomware is as mitigated as possible. We can help your business keep itself safe from threats of all kinds. To learn more, reach out to us at (704) 665-1619.

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Meat Packers On the Wrong End of Malware

Meat Packers On the Wrong End of Malware

Once again, ransomware strikes, this time targeting the world’s largest meat processor and distributor, JBS S.A. This disruptive cyberattack forced the company to suspend operations in both North America and Australia, a move which had devastating consequences to the supply chain. What can we learn from this situation?

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A Few Ways Unpatched Software Can Hamper Your Business

A Few Ways Unpatched Software Can Hamper Your Business

Anyone who uses a computer regularly knows that software can be finicky. Developers continuously update their software to account for changes in security threats and to add new features. For the small business, integrating and developing software can be useful, but it can also be one of the most problematic issues you can face; and, oftentimes it can often go under the radar. Let’s look at a few ways that old software bugs can cause problems for your business.

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What’s the Best Antivirus for Businesses?

What’s the Best Antivirus for Businesses?

Quick Marty! Hop into the DeLorean! Let’s time travel back to a simpler time, back in the late 90’s!

Back then, you could walk into any store that sold software and you’d see two types of antivirus protection - orange boxes that said Norton, and red boxes that said McAfee.

Today, like most things, life isn’t as simple. There are a lot of choices, and… well, you shouldn’t be going to a store to buy your antivirus these days. Let’s discuss!

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Ransomware Revisited

Ransomware Revisited

Ransom: a sum of money is demanded in order for the release of goods.
Software: the programs and other operating information used by a computer.

What do you get when you combine the two? Ransomware. 

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Your Guide to the Malware You Could Encounter

Your Guide to the Malware You Could Encounter

You’d be hard-pressed to find someone nowadays who hasn’t heard of malware, although they may have difficulty identifying different threats as they encounter them. Does this sound like the people that you work with? We’re here with a simple solution to assist you and your team in spotting the different kinds of threats - a malware guide to distribute among your staff so they can better spot the usual suspects.

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Google Play Works to Reduce Ad-Fraud

Google Play Works to Reduce Ad-Fraud

What’s a smartphone without some apps to download to it? With millions of apps to choose from, developers might often have less-than-virtuous motives that put their users at risk for their own benefit. Recently, Google has removed 22 apps from the Google Play Store that were found to contain automated click-fraud scripts. We’ll delve into what these developers were up to with these fraudulent applications, as well as how they would affect the two-million users that downloaded them.

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A Look at this Year’s Worst Cybercrimes

A Look at this Year’s Worst Cybercrimes

It’s fair to say that today's organizations are faced with more online threats than ever before. To properly manage the information systems that they depend on for productivity, redundancy, and operational management, they need to ensure that they are doing what they need to do to mitigate problems stemming from the continuous flow of threats.

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Surveying the Damage of Meltdown and Spectre

Surveying the Damage of Meltdown and Spectre

At the time of this writing, it has only been about a half a year since the Meltdown and Spectre exploits became public knowledge. Fortunately, patches were swiftly rolled out to mitigate the problems that these exploits could cause, but that doesn’t mean that these exploits are dead and buried. Let’s look back at Meltdown and Spectre to help us establish where we stand today.

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Email Malware is the New Schrӧdinger’s Cat

Email Malware is the New Schrӧdinger’s Cat

There is a famous thought experiment devised by physicist Erwin Schrӧdinger, describing a very particular paradox in quantum physics through the experience of a cat. While Schrӧdinger’s cat was initially intended to demonstrate a very different phenomenon, it can also be applied to something that all businesses need to consider: their email security.

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